FAQ

Q: Do you offer delivery?  What are your rates?
A:
We deliver trailers all across BC and Alberta. Local deliveries to Kamloops and Vernon are free of charge. Listed are frequent delivery requests, quotes may change without notice subject to gas prices. Please inquire with your ZIP Code for an accurate quote on delivery.

Q: How does your financing work? What are your interest rates?
A: 
We partner with Greenlight Financial. When you apply for financing on our website the link will take to you to an application to fill out on their website. You will hear back from them within 1-2 business days if you have been approved for a loan. Depending on your individual credit scores and history the interest rates may vary.

Q: Are there any hidden costs added to the purchase of my trailer?
A.
No. You will pay the price of your trailer plus appropriate taxes to the dealer.

Q: I am from Alberta, do I pay PST?
A: 
Not in most cases.

Q: I am First Nations and I have a status card….?
A:
 You would likely be exempt.

Q: Do you have an insurance broker close by?
A:
No. the closest insurance brokerage is Kamloops or Vernon.

Q: Do you take trades?
A: Yes! Send us pictures of your trailer, and a brief feature list and we will give you a trade in value. You will save the tax on the amount of your trade.

Q: Where are you located? I was in Falkland and did not see a dealership?
A: We are located in Falkland, BC. approximately 10 minutes from town. Our business is operated from our home. Please call ahead for viewing trailers as we would like to ensure someone is available to answer all your questions! Please see our “contact us” page for complete directions.

Q: What are your business hours?
A: Monday-Friday 9am-5-pm, Saturday 9am-2pm. Please email us anytime day or night!…..most likely you will get a reply even after hours! 😉

Q: I see on your website you have a “store”…can I come in person to browse and pick up product?
A: The Horse Gate Gift Shop and Trailer Accessories are online shopping venues. We do stock everything on our premises in our warehouse, however, we do not have an on site store or showroom to view items for the public. You are welcome to arrange pick up for any item you see on the website to save shipping costs.

Q: I have not found a trailer with my specific needs on your website, do you custom order?  What do I need to have for deposit?
A: Yes, we have many custom ordered trailers every year. We require a  deposit at the time of placing your order.